Privacy Policy

Last updated: 02/07/2024

1. Introduction

This Privacy Policy (together with our terms and conditions and any other documents referred to in it) describes the type of information that we collect from you through the use of our services or the use of our website, how that information may be used or disclosed by us and the safeguards we use to protect it.

By using or accessing our Website or the Services, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

2. Who We Are

  • Our Website address is supradigital.co.uk
  • Our company name is Supra Digital Ltd
  • Our registered address is Suites 10–12 The Hive, Bell Lane, Stevenage, Herts, United Kingdom, SG1 3HW
  • Our trading address is Kings Court, London Road, Stevenage, Hertfordshire, SG1 2NG
  • Our nominated representative is Matthew Woods and they can be contacted at [email protected]

We respect your right to privacy and will only process personal information about you or provided by you in accordance with the Data Protection Legislation including the UK GDPR and the Data Protection Act 2018.

3. What We May Collect

We may collect, use, store and transfer different kinds of personal data about you including:

  • Identity Data — first name, last name, username or similar identifier
  • Contact Data — billing address, email address and telephone numbers
  • Financial Data — bank account and payment card details
  • Transaction Data — details about payments and services purchased
  • Technical Data — IP address, browser type and version, time zone, operating system
  • Profile Data — username, password, preferences, feedback
  • Usage Data — information about how you use our Website and Services
  • Marketing and Communications Data — your marketing preferences

We do not collect any Special Categories of Personal Data about you (race, ethnicity, religious beliefs, health, genetic and biometric data, etc.).

4. How We May Use Your Data

We may use your personal information to:

  • Personalise your Website experience
  • Administer contests, promotions, or surveys
  • Send periodic emails (with your consent)
  • Present Website content effectively
  • Provide information and services that you request
  • Carry out our contracts with you
  • Tell you our charges

If you don't want us to use your personal data, you can contact us at [email protected] and we will delete your data from our systems.

5. Cookies

All Cookies used by and on our website are used in accordance with current UK Cookie Law. We use cookies to distinguish users and improve our Website.

6. Data Storage and Security

Data security is of great importance to us. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Website. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We will keep personal data for as long as is necessary, usually the life of our relationship and up to a period of seven years after our relationship has ended.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to, deletion of, or correction of your personal data
  • Request that your personal data be transferred to another person (data portability)
  • Be informed of what data processing is taking place
  • Restrict processing
  • Object to processing of your personal data
  • Complain to a supervisory authority

To enforce any of these rights, please contact us at [email protected].

8. Changes

If we change our Privacy Policy, we will post the changes on this page. Please check this page periodically for our current policy.

9. Dispute Resolution

This Privacy Policy and any dispute or claim relating to or connected with it shall be governed by and construed in accordance with the laws of England and Wales.

Privacy Policy | Supra Digital